EFTPOS Contract Elsewhere?

As you know, who you choose to be your EFTPOS provider is a decision that will affect you for a long time. There is so much more to choosing a supplier than the price of the terminal. More important is how they will support and service that terminal.

You may not be entirely satisfied with the service you are receiving from your current provider

At Eftco we do things differently. We are 100% focused on service and delivering intelligent solutions that work for our clients. We are proud to be experts in our field.

Here are 3 reasons businesses move to Eftco

Great service and support

Your business will have access to our service department 7 days a week, even on public holidays and after hours. Our technicians have years of experience in the industry and their knowledge doesn’t just end with EFTPOS.

You will also have a dedicated Account Manager who will guide you through the processes and will always be available should you ever have any questions or need any advice. This will be the same person you dealt with initially, and due to our fantastic longevity will most likely be the same person you deal with in 5 years time!

Wide range of POS Integration

Your business may have specific point of sale systems that you rely on day to day. With Eftco you will have access to the vast range of supported integrated solutions. Visit POS integration to see our list or talk to us about a customised solution.

EFTPOS and Payments Experts

We will want to understand your business and make sure you understand what’s involved.

Helping you do so is a big part of our initial conversation. This could include anything from card types you wish to accept, layout of your premises, to the costs involved in having an EFTPOS terminal. For example:

EFTPOS COST

You can either rent or purchase your EFTPOS terminal – in our industry it is common to rent. This is a monthly fee which is determined by your EFTPOS terminal and quantity of terminals and the duration of your agreement. This rental fee is what you would pay Eftco.

NETWORK COST

All EFTPOS terminals are connected to a payment network in order to process transactions which will come back as “accepted” or “declined”. You are required to pay a monthly network fee to use this service. You would pay this directly to the network. For example Paymark.

BANK COSTS

Every EFTPOS terminal has a unique ID that is linked to your merchant facility. This is how customer payments are deposited into your business bank account. If you choose to accept credit cards or contactless (Paywave/Apple Pay) your bank will charge you a percentage fee per transaction. These fees are negotiated with your bank.

What makes a great EFTPOS provider

Dedicated account managers that will check in with you to see how your business is going and work to understand your business.
The ability to adapt to the changing requirements of your business and allow the flexibility of terminal changes if required.
Provide you with skilled technicians who can resolve 90% of issues over the phone.
Dispatch replacement terminals overnight to avoid unnecessary downtime.
Operate a helpdesk 7 days a week so you can reach us when you need.
Taking care of terminal compliance in an industry with strict standards.

Curious about Eftco? Ask yourself this, would you like...

Fast and
responsive service?

90% of issues resolved over the phone?

The best payment solution for your business

The option to swap terminals and payment options to meet your changing needs?

To have a dedicated account manager

Compliance automatically taken care of?

Our company hires an EFTPOS terminal every year which we use at the National Fieldays. We have been dealing with EFTCO for the past 7 years and found this always to be very easy. Staff are very friendly, happy to help and always answer any queries promptly, which enables us to get on with our jobs. I would not hesitate to recommend EFTCO as your choice of supplier."

EFTCO NZ are fantastic to deal with when arranging our Short Term Rental terminals for our ASB School Events, making the process easy and stress-free. From start to end via email or phone, Anu is efficient and helpful contacting the schools in a timely manner and assisting with their needs."

I have found your customer service team a great help when I needed instructions on how to use the Eftpos. They have walked me through the process with easy to understand instructions and a friendly attitude."

Need EFTPOS for your business?

Your EFTPOS terminal is just one input to the true cost of providing EFTPOS and it’s the smallest. Don’t make the mistake of not taking into account your fees. Some providers provide lower monthly hire costs but end up charging a lot more for fee processing. Some businesses end up paying hundreds if not thousands more than they need to each month.
Are you paying too much? Get a FREE FEE ASSESSMENT to find out.