EFTPOS Contract Elsewhere?
As you know, who you choose to be your EFTPOS provider is a decision that will affect you for a long time. There is so much more to choosing a supplier than the price of the terminal. More important is how they will support and service that terminal.
You may not be entirely satisfied with the service you are receiving from your current provider
Here are 3 reasons businesses move to Eftco
Great service and support
Your business will have access to our service department 7 days a week, even on public holidays and after hours. Our technicians have years of experience in the industry and their knowledge doesn’t just end with EFTPOS.
You will also have a dedicated Account Manager who will guide you through the processes and will always be available should you ever have any questions or need any advice. This will be the same person you dealt with initially, and due to our fantastic longevity will most likely be the same person you deal with in 5 years time!
Wide range of POS Integration
Your business may have specific point of sale systems that you rely on day to day. With Eftco you will have access to the vast range of supported integrated solutions. Visit POS integration to see our list or talk to us about a customised solution.
EFTPOS and Payments Experts
We will want to understand your business and make sure you understand what’s involved.
Helping you do so is a big part of our initial conversation. This could include anything from card types you wish to accept, layout of your premises, to the costs involved in having an EFTPOS terminal. For example:
All EFTPOS terminals are connected to a payment network in order to process transactions which will come back as “accepted” or “declined”. You are required to pay a monthly network fee to use this service. You would pay this directly to the network. For example Paymark.
Every EFTPOS terminal has a unique ID that is linked to your merchant facility. This is how customer payments are deposited into your business bank account. If you choose to accept credit cards or contactless (Paywave/Apple Pay) your bank will charge you a percentage fee per transaction. These fees are negotiated with your bank.
What makes a great EFTPOS provider
- Dedicated account managers that will check in with you to see how your business is going and work to understand your business.
- The ability to adapt to the changing requirements of your business and allow the flexibility of terminal changes if required.
- Provide you with skilled technicians who can resolve 90% of issues over the phone.
- Dispatch replacement terminals overnight to avoid unnecessary downtime.
- Operate a helpdesk 7 days a week so you can reach us when you need.
- Taking care of terminal compliance in an industry with strict standards.

Curious about Eftco? Ask yourself this, would you like...

Fast and
responsive service?

90% of issues resolved over the phone?

The best payment solution for your business

The option to swap terminals and payment options to meet your changing needs?

To have a dedicated account manager

Compliance automatically taken care of?


You're in good company




Need EFTPOS for your business?
Your EFTPOS terminal is just one input to the true cost of providing EFTPOS and it’s the smallest. Don’t make the mistake of not taking into account your fees. Some providers provide lower monthly hire costs but end up charging a lot more for fee processing. Some businesses end up paying hundreds if not thousands more than they need to each month.
Are you paying too much? Get a FREE FEE ASSESSMENT to find out.